Shipping Policy
All orders are processed and shipped within 3–5 business days from the time your order is placed, excluding weekends and holidays.
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow it from our facility to your doorstep.
Shipping Locations
At this time, IV-X™️ ships within the United States only. We are actively working toward expanding international shipping in the future.
Shipping Delays
While we do everything we can to ship within our stated timeline, delays may occur due to factors outside our control, including carrier delays, weather, holidays, or high-volume periods. IV-X™️ is not responsible for delays caused by the shipping carrier once your order has left our facility.
Incorrect or Incomplete Addresses
Please ensure your shipping address is entered correctly at checkout. IV-X™️ is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at [info@drinkivx.com] within 7 days of delivery or expected delivery so we can assist you.